Privacy Policy

Privacy Policy

We are committed to protecting your privacy. This privacy policy outlines how we collect, use, store, and protect your personal information when you visit our website or make a purchase.

1. Information We Collect

Personal Information: When you create an account, place an order, or contact us, we may collect personal information such as your name, email address, phone number, shipping address, and payment details.
Browsing Information: We may collect non-personal information about your interaction with our website, including your IP address, browser type, device information, pages visited, and time spent on the site.
Cookies: Our website uses cookies to enhance your browsing experience, remember your preferences, and provide personalised content.

2. How We Use Your Information

To Process Orders: We use your personal information to process and fulfil your orders, communicate with you about your purchase, and provide customer support.
To Improve Our Services: We analyse browsing information to improve our website's functionality, user experience, and product offerings.
To Communicate with You: We may send you promotional emails, newsletters, and updates about our products and services. You can opt out of these communications at any time.
To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal processes.

3. How We Protect Your Information

Data Security: We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.
Payment Security: We use secure payment gateways to process transactions and do not store your payment details on our servers.

4. Sharing Your Information

Service Providers: We may share your information with third-party service providers who assist us with payment processing, order fulfilment, and website maintenance. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Your Rights

Access and Update: You have the right to access and update your personal information by logging into your account or contacting us.
Opt-Out: You can opt out of receiving promotional emails by following the unsubscribe instructions in the email or contacting us directly.
Data Deletion: You can request the deletion of your personal information, subject to certain legal obligations.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to read their privacy policies.

7. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top.

8. Contact Us

If you have any questions or concerns about our privacy policy or how we handle your information, please contact us at boxedgiftsco.nz@gmail.com